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- The Vistaapro demo uses several state of the art technologies that have not
- been fully standardized in the PC industry. There are a few hardware
- and software configurations that can cause problems with this Vistapro demo.
-
- This trouble-shooting guide may help you if you are having problems
- installing or running the Vistapro demo.
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- Symptom:
- You are running QEMM's memory manager. When you try to start
- Vistapro demo you get a message saying that "Previously installed
- software is neither VCPI nor DPMI compatible".
- Fix:
- In your CONFIG.SYS file, on the line that loads QEMM, there is
- probably the NOEMS switch. If you replace this switch with
- FRAME=NONE. The Vistapro demo will now run properly.
-
- You might consider upgrading to Microsoft's DOS 6.0. DOS's new
- memory manager has most of the benefits of QEMM, has many other
- enhancements, and no conflicts with Vistapro or the demo.
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- Symptom:
- You are running an old version of 386MAX. When you try to
- start Vistapro demo you get a message saying that "Previously
- installed software is neither VCPI nor DPMI compatible". or
- your computer crashes.
- Fix:
- Old versions of 386MAX are not compatible with programs that
- run in protected mode. You will have to upgrade to a newer
- version of 386MAX.
-
- You might consider upgrading to Microsoft's DOS 6.0 instead.
- DOS's new memory manager has most of the benefits of 386MAX,
- has many other enhancements, and no conflicts with Vistapro or the
- demo.
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- Symptom:
- You are running a recent version of 386MAX. When you try to
- start Vistapro demo you get a message saying that "Previously
- installed software is neither VCPI nor DPMI compatible", or
- your computer crashes.
- Fix:
- You may have 386MAX configured with the NOFRAME switch. If you
- change NOFRAME to EMS=0 Vistapro demo will run properly.
-
- You might consider upgrading to Microsoft's DOS 6.0 instead.
- DOS's new memory manager has most of the benefits of 386MAX,
- has many other enhancements, and no conflicts with Vistapro or the
- demo.
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- Symptom:
- When you start the Vistapro demo you get a message that says something
- similar to "Not ready reading drive X, Abort, Retry, Fail?"
- Fix:
- When Vistapro demo starts up, the virtual memory manager searches
- all drives for free space. It places it's virtual memory swap
- file on the drive with the most free space in order to provide
- you with as much virtual memory as possible. If you have a
- CD-ROM or other removable media drive (Syquest cartridges,
- Bernoulli box, etc) and there is no media present in the drive,
- DOS prints this error message when Vistapro demo tries to examine
- it. You can force Vistapro demo to create the swap file in a
- particular place rather than search through the drives by
- setting environmental variable VTMP. Before running the Vistapro demo
- you should type:
-
- SET VTMP=C:\
- or
- SET VTMP=D:\
- or
- SET VTMP=C:\TEMP
-
- This will force the Vistapro demo to create it's temporary swap file in
- the root directory of drive C, the root of drive D, or in the
- subdirectory C:\TEMP, respectively. Once you have done this
- Vistapro demo will not search through all your drives and you wont
- get the "Abort, Retry, Fail" message. You may set VTMP to any
- valid hard disk/directory although we recommend using the disk
- with the most free space. You may want to add the assignment
- to your AUTOEXEC.BAT file, or Vistapro demo's GO.BAT file so it is
- done automatically.
-
- Alternatively you can simply select the "Fail" option (with
- some versions of DOS it's "Continue" instead) and Vistapro demo will
- continue to run.
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-
- Symptom:
- When you run Vistapro demo, you cannot access ANY of the VESA
- graphics modes. You can only render to VGA 320x200. Please note
- that the demo is intentionally limited to 640x480.
- Fix:
- You don't have a VESA driver loaded. Vistapro demo requires a VESA
- driver for anything other than 320x200. Contact the
- manufacturer of your SVGA card, or the dealer who sold you
- your computer. They should be able to supply you a VESA
- driver. VESA drivers are also available on-line from
- Compuserve and VRLI's BBS system. On VRLI's BBS system look
- in the section entitled "IBM drivers and utilities". You
- will need a comm program that supports on of the popular
- file transfer protocols -- XMODEM, YMODEM, ZMODEM, etc.
- Different cards require different VESA drivers. You need to
- know the manufacturer and model number of your SVGA card to
- determine which VESA driver you need. For detailed information on
- the VESA modes supported by your card, download the file: VESAINFO.LZH.
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-
- Symptom:
- Vistapro demo lets you select a VESA mode but rendering to that
- mode results in garbage or otherwise incorrect images.
- Fix:
- Some VESA drivers improperly indicate to Vistapro demo that they
- support certain of the VESA modes even though the hardware
- doesn't. You simply will not be able to use those modes.
- Sometimes a newer VESA driver will fix the problem. It may
- also be possible that your monitor does not support some of
- the higher resolution modes.
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- Symptom:
- Vistapro demo runs out of memory while running in a DOS session
- under OS/2. It aborts.
- Fix:
- Default DOS sessions under OS/2 are only allowed 2MB of DPMI
- memory. Many settings of VP3 require more than this. You need
- to increase the DPMI memory limit of the DOS session.
-
- 1) From the OS/2 program manager, right-click on the full screen
- DOS session icon from which you will be starting
- Vistapro demo.
- 2) Select the Open-->Settings menu item.
- 3) Select the Session tab.
- 4) Press the DOS Settings button.
- 4) Scroll down the settings list until you locate the.
- DPMI_MEMORY_LIMIT option. Left-click on it.
- 5) Set the value slider to 128 (megabytes). This assures that
- Vistapro demo will always be able to get as much memory as
- it needs -- assuming your hardware has enough memory
- and/or hard disk space. Setting this value too high
- won't hurt.
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- Symptom:
- Vistapro demo crashes while running under OS/2 2.0.
- Fix:
- There are some bugs in OS/2 2.0 when running protected mode
- programs like Vistapro demo. You may need to install IBM's
- "service pack" upgrade. Or you can upgrade to OS/2 2.1 if it
- is shipping by the time you read this.
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